4 Thursday, January 23, 1997 Pahrump Valley Gazette
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Daily Assurance
For the Homebound
- Elderly - Probation
- Latch Key / Parole
- Wake-up Calls
- Disabled Reminder Service
Service for those with limited outside contact
Fully automated system
Pahrump Conuramication Station
(PCS) 751-2121 Ext. 10.
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Computerized monitoring provides senior security
by Patti Babcock
Pahrump Communication Station (PCS) offers two com-
puterized programs to provide security for seniors and for
children. In addition, PCS offers voice mail for busy people.
Owner, Michelle Phillips, started the home based business in
November 1996 to meet several areas of need in the commu-
nity.
With so many seniors living alone, Phillips felt a reliable
monitoring system could give them and their families a
"safety-net" of security. She decided to provide an additional
system to monitor children who are home alone.
Daily Assurance Monitoring Service is the name of Phillips'
program for seniors. She describes it as a creative solution to
the problem of senior citizens living alone when they have
minimal outside contact. Children and friends who may live
too distant to check on their loved one often worry. What if
something should happen? Who would know? How long
would it be before help would arrive?
The computerized system will check on the senior, up to
six times a day, and can relieve a lot of worry for the family.
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The calls are scheduled at designated times during the day so
the senior knows when to expect them. The call is a recorded
message that asks the senior to press "1" if everything is okay
or to press "0" if assistance is needed. If the "0" is pressed,
a sequence of"Alert" telephone numbers are called to notify
a predesignated person that the senior needs help.
An unexpected response to the scheduled call will acti-
vate the Alert Sequence. The alert response could be a
repeated busy signal, a tape machine, no answer, numbers
other than one or zero pressed on the dial pad. The system
repeats the message up to three times before the Alert
Sequence is activated.
Each Help Alert Sequence has three contact numbers.
Usually, these are numbers of people who are close enough
to go check on the senior. If the first number called does not
respond, the s,stem calls the second number and, if no
response, it dials the third number. The person being called
receives a recorded message asking him to indicate if he , :,1
respond or if he cannot. It will continue dialing, in seque,
until someone answers and indicates he will respond.
The system also offers the option of having a loved one
record the message making the contact more personal. The
message can be used as a communication tool as well as an
alert system. For example a message might say, "Hi Dad.
This is Dave. It's one o'clock. Time to take your medicine.
I love you."
Phillips says the advantage of having a computer make
the calls.is that the calls will always be made and always be
on schedule. "Computers don't have families of their own,"
she says. "They don't go on vacation or get too busy."
Cost for the service is tied to the number of calls required.
PCS also has sign-up incentives for new accounts and a
special program for "Seniors Helping Seniors."
Another facet of the Daily Assurance Monitoring System
is a program Phillips calls "Home Alone." It is a security
system for children who are "home alone" while parents
work. It works on the same principal as the senior phone
system. The parent can request that the child or children be
called one or two times during the time they are alone. If the
child presses "1" all is well. If he presses "0," the response
system is activated and the designated people are contacted.
The Help Alert Sequence is activated, as above, by an
unexpected response. Here too, the messages can be per-
sonal recordings.
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Voice Mail is another
service PCS offers. "It works
like a personal secretary,"
Phillips explains and func-
tions as an additional phone
line. It can be customized to
meet individual require-
ments. It is an aid for busy
people who need to receive
calls when they are away
from the phone. It also works
well for people who want to
maintain their privacy by not
giving out a home number.
Phillips is offering a sign-
up incentive for a limited
time for people who want to
"try before they buy."
Eventually, Phillips plans
to expand her telecommuni-
cation services and messag-
ing system. She envisions a
wide base of services from
interoffice messaging sys-
tems to parent-teacher com-
munications to community
emergency notification sys-
tems.
Phillips describes herse
as a computer geek who is a
stay-at-home mom. She has
four children, one is grown
and has a toddler age son.
Husband Charles has en-
cOurageA her to develop her
home,based business.
Phillips believes with the
ongoing advances in elec-
tronic communication, her
business has unlimited po-
tential. What she likes best
about it is helping people
who might otherwise be at
risk by being alone.
For more information
about her services contact
Phillips at 751-2121,ext. 10.
